Have a question about the Rockets Casinos guide? The simplest way to reach us is by email: [email protected]. This inbox is for questions about the information website, page corrections, broken links, privacy requests and responsible gambling resources. It is not a cashier or account-support channel for an external casino operator.
When you write, include the page address or subject that prompted your message. A short description helps us understand whether you are asking about a review, registration, login, mobile access, bonuses, payments or one of the information pages. Please do not include a password, card number, cryptocurrency wallet key, identity document or full account screenshot. Sensitive account matters should be sent only through the verified support channel of the operator involved.
What we can help with
Rockets Casinos can clarify the purpose of an article, explain how the guide is organised and consider factual or technical corrections. If a promotion, payment method, game catalogue or mobile feature appears to have changed, tell us what you found and when you checked it. Time-sensitive casino information can move quickly, so a useful report should identify the page and avoid presenting an old offer as a current guarantee.
We can also receive questions about how we use contact information, cookies and linked services. Privacy requests should come from the address associated with the original conversation where possible. If you are asking us to remove or correct information, explain the specific item and we may request enough detail to confirm the request belongs to you.
Questions about an external account
This website does not create casino accounts, approve withdrawals, verify identity or decide whether a promotion applies. If you have a pending withdrawal, failed login, payment issue, verification request or missing bonus, use the operator’s official site and its account support route. Check the web address carefully before entering credentials. A search result, social post or copied contact form is not automatically an official channel.
We also cannot promise that an operator accepts Australian players, supports AUD, provides a particular payment method or offers a specific promotion. Those details may depend on location, account status and current terms. Read the live rules before depositing, and ask the operator directly when the answer affects your money or eligibility.
Responsible gambling questions
If your message concerns gambling feeling difficult to control, you do not need to justify yourself or provide personal financial details. Pause before playing, avoid chasing losses and use any limit, break or self-exclusion tools offered by the service you use. Australian players can also look for independent local gambling support through trusted health and community services. The responsible gambling page on this site provides a starting checklist, but it is not a substitute for professional help.
Before you send a message
- Use a clear subject such as “Broken link”, “Privacy request” or “Article correction”.
- Include the relevant URL and a short, factual explanation.
- Remove passwords, payment details and identity documents.
- For operator account issues, use the operator’s verified support page.
- Allow time for a considered reply; urgent financial issues should go directly to the relevant provider.
We value precise, respectful messages and will use the information you send only to handle the request and maintain the guide. For all contact, remember that gambling is for entertainment, not income, and every session should remain 18+ and within a limit you chose in advance.